Delivery Policy

At Doyeel.uk, we strive to provide prompt and reliable delivery services to ensure that you receive your orders in a timely manner. Please take a moment to review our delivery policy outlined below:

Shipping Methods and Timeframes

We offer several shipping options to accommodate your needs:

Standard Shipping: Orders typically ship within 3-5 business days from the date of purchase. Delivery times may vary depending on your location and the shipping method selected.
Express Shipping: Need your order in a hurry? Opt for our express shipping option for faster delivery. Orders placed before 3 PM GMT will be dispatched on the same day, with delivery estimated within 1-2 business days.

Shipping Fees

Shipping fees are calculated based on the weight of your order, destination, and selected shipping method. You will see the applicable shipping charges during the checkout process before finalizing your purchase.

Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online or through our website.

Delivery Address

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.

Delivery Attempts

Our courier partners will make multiple attempts to deliver your order to the provided address. If you are unavailable to receive the delivery, a notice will be left at your doorstep with instructions for arranging re-delivery or pickup.

International Shipping

At this time, we only offer domestic shipping within the United Kingdom. We do not ship internationally.

Delays and Exceptions

While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, holidays, or logistical issues with our courier partners may cause delays. In such cases, we appreciate your patience and understanding.

Delivery Support

If you have any questions or concerns regarding the delivery of your order, please don’t hesitate to contact our customer support team. We’re here to assist you every step of the way.

Returns Due to Non-Delivery

In the event that your order is returned to us due to non-delivery or refusal to accept delivery, we will contact you to arrange re-shipment. Additional shipping fees may apply for re-delivery attempts.

Disclaimer

While we make every effort to ensure timely and accurate delivery of your orders, we cannot be held liable for delays or non-delivery caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or customs delays.

By placing an order with Doyeel.uk, you agree to abide by our delivery policy outlined above.

Thank you for choosing Doyeel.uk for your shopping needs. We appreciate your business!